We understand that you want your privacy; all packages are shipped in a discreet brown box from label “S. Goods”. However, “Session Corp” will show up on your billing statement. We cannot change this due to Visa/Mastercard regulations, and we apologize in advance for the inconvenience.

Prior to shipping out the reserved product, we will send an email reminding you to update your shipping information to your current address.

In addition to a pre-shipment inspection, Session pieces come in a custom box with custom foam inserts. Each box is then placed in bubble wrap and placed in a larger, discreet brown box. In the unlikely event you receive a damaged or defective item, Session will replace it at no cost. Notify our support team within 72 hours of delivery with an order number and a few photos of the packaging and damaged item(s). We’ll take care of the rest. Don’t throw anything away until you speak with a rep; we might need the package back! In the event you’re asked to ship a package back, we will always provide a prepaid return shipping label.

We understand that you want your privacy; all packages are shipped in a discreet brown box from label “S. Goods”. However, “Session Corp” will show up on your billing statement. We cannot change this due to Visa/Mastercard regulations, and we apologize in advance for the inconvenience.

Prior to shipping out the reserved product, we will send an email reminding you to update your shipping information to your current address.

In addition to a pre-shipment inspection, Session pieces come in a custom box with custom foam inserts. Each box is then placed in bubble wrap and placed in a larger, discreet brown box. In the unlikely event you receive a damaged or defective item, Session will replace it at no cost. Notify our support team within 72 hours of delivery with an order number and a few photos of the packaging and damaged item(s). We’ll take care of the rest. Don’t throw anything away until you speak with a rep; we might need the package back! In the event you’re asked to ship a package back, we will always provide a prepaid return shipping label.